Warranty Management

Heavy Equipment Warranty Management Solution

When you actively monitor and manage warranties and claims, it’s not just about increasing profitability—you can also generate additional revenue. It’s a win-win strategy for optimizing your operations and maximizing financial returns. 

By harnessing the power of integrated warranty workflows, streamlined processes, enriched data, and active warranty intelligence, dealerships can do a lot to significantly maximize their profits. 

Increase customer satisfaction and reduce service costs with IntelliDealer’s warranty management software.

IntelliDealer Warranty Management Software

Having clear visibility and understanding of each claim status simplifies warranty management, saving valuable time and resources while potentially uncovering new revenue streams for your organization. 

IntelliDealer DMS empowers dealerships to seamlessly create, run, process, and track warranty claims from start to finish. From the initial claim opening by the service department, through filing with the OEM, to receiving approval or denial, every step is managed efficiently. 

Stay informed with real-time updates tailored to your preferences. Identify trends and dive deep into specifics to swiftly diagnose issues and their impacts across your dealership operations. 

Solution Capabilities and Benefits

IntelliDealer’s warranty management software boosts profitability at your dealership by optimizing operations and uncovering new revenue streams through integrated workflows and real-time claim tracking. It simplifies warranty management, saving time and resources while ensuring efficient handling of claims from initiation to resolution. Other solution capabilities and benefits include:

Efficient Multi-Warranty Management

Effectively manage, monitor, and process electronic claims across OEM, third-party, and internal warranties, including policy warranties. Easily handle multiple warranties based on time periods or meter readings for units.

Insightful Analytics & Tracking

Gain comprehensive insights into claim status, aging, recovery ratios, and denials. Track both outstanding and approved claims to streamline operations.

Seamless Document Integration

Proactively notify service managers about equipment under warranty and seamlessly link supporting claim documents, photos, and more.

Enhanced Cash Flow & Profitability

Optimize cash flow by reducing warranty accounts receivable aging and rate disputes. Enhance claim submission accuracy to secure more approvals, and capitalize on opportunities to upsell/cross-sell warranty policies and products for additional revenue.

I use the BI Dashboard from e-Emphasys everyday. It’s a refreshing change from the past where I would generally ask once or twice a month how things are going. One of the first things I do when I wake up in the morning is look at my phone and see what we billed the previous day.

– John Kimball, CEO, Kimball Equipment

Want to Learn More?

You can download the e-Emphasys BI data sheet now. No form required.