Field Service

Heavy Equipment Dealer Field Service Solution

In today’s fast-paced equipment industry, real-time access to critical information is essential.  

The ability to stay connected on the go, track repairs, and manage inventory from anywhere can give your team the edge they need to deliver exceptional service and stay ahead of the competition.

Save time, reduce errors, and raise the bar for inspections and repairs with ID MobileAccess.

IntelliDealer Field Service Portal

IntelliDealer’s field service solution ID MobileAccess empowers your technicians to perform key tasks in the field with ease, enhancing productivity and streamlining workflows. By providing mobile access to vital data, technicians can minimize downtime and ensure faster turnaround times. Whether they’re performing inspections or checking inventory, the app delivers the information technicians need, anytime, anywhere.

Solution Capabilities and Benefits

With ID MobileAccess, your team has the tools to work smarter wherever they are. From generating detailed inspection reports to managing parts inventory, IntelliDealer’s field service solution makes it simple to stay productive on the go. Capabilities and benefits of ID MobileAcces include:

Detailed Inspections on the Go

Generate comprehensive inspection reports using multiple data sources, ensuring accuracy and minimizing manual entry errors.

Instant Inventory Access

Access up-to-date equipment and parts inventory right when it’s needed, helping reduce delays in service and parts availability.

Real-Time Parts Information

Search for parts, view branch-specific inventory, and get updates on order quantities to keep your team informed and responsive.

Optimized Workflows and Schedules

Monitor call schedules and repair status in real-time, ensuring technicians stay on track and repairs are completed efficiently.