Self-Service & e-Commerce
Heavy Equipment Dealer Self-Service & e-Commerce Solution
The customer experience plays an important role in the success of every dealership or rental company. Businesses that focus on building customer relationships can see their brand reputation and profits increase.
Excellent customer service requires having the right information and technology ready at a moment’s notice. IntelliDealer’s self-service and e-commerce solution MyDealer can give your customers all that and more.
Enhance the virtual customer experience with MyDealer
IntelliDealer e-Commerce Customer Experience Portal
MyDealer is designed to help you build lasting business relationships and give your customers on-demand account information, price quotes, equipment and parts descriptions and availability. Its self-service access and seamless integration with the IntelliDealer DMS ensure that customers have access to the critical information they need — anytime, anywhere.
It’s time to become the dealership that anticipates customer needs and offers dynamic and helpful solutions. Improve the customer experience and boost engagement with a little help from IntelliDealer and MyDealer!
Solution Capabilities and Benefits
Customer service doesn’t have to only occur during work hours. With help from IntelliDealer and MyDealer, you can ensure that your customers get the information and help they need around-the-clock.
Your customers can use MyDealer to schedule appointments, look up relevant account and order information, and much more. Other solution capabilities and benefits include:
Efficient e-Commerce
Buy equipment and parts available from many catalogs, including ARI, for delivery or pickup.
Effortless Equipment Management
Easily manage owned or rented equipment.
Simplified Payments
View invoices, statements and prior orders, and make ACH or credit card payments.
Accessible Information
Access detailed account and dealership contact information.
